FREQUENTLY ASKED QUESTIONS
Our goal is to deliver trusted repairs and a smooth, stress-free experience.
About Select Auto Body
How long has Select Auto Body been in business?
Select Auto Body has proudly served Phoenix, AZ and the surrounding metro area since 1990. We are known for high-quality collision repair, honest communication, and dependable results drivers can trust.
Where is Select Auto Body located?
Select Auto Body is located in Phoenix, Arizona, and serves drivers throughout the greater Phoenix metropolitan area and nearby communities.
What types of vehicles do you repair?
We repair most domestic, import, luxury, and late-model vehicles. Our Phoenix collision repair facility is equipped to handle today’s advanced automotive systems and materials.
Collision Repair Services
What types of collision repair services do you offer?
We offer complete collision repair services in Phoenix, including accident repair, frame and structural repair, dent removal, paint refinishing, and bumper repair or replacement.
Do you use modern repair equipment and technology?
Yes. We use state-of-the-art equipment, advanced diagnostics, and manufacturer-recommended repair procedures to ensure safe, accurate, and long-lasting repairs.
Will my vehicle be restored to pre-accident condition?
Our goal is to restore your vehicle as closely as possible to its pre-accident condition, meeting or exceeding industry safety and quality standards.
Insurance & Claims
Will Select Auto Body work with my insurance company?
Yes. We work with most major insurance providers and communicate directly with insurance adjusters to help streamline the claims process.
Do I have to use the insurance company’s recommended body shop?
No. Arizona law allows you to choose your own collision repair shop, including Select Auto Body, regardless of insurance recommendations.
Do I have to get multiple repair estimates?
No. You are not required to obtain multiple estimates. You may choose your preferred auto body shop and receive an estimate directly from them unless your insurance company specifically requests another.
Are my insurance rates going up if I file a claim?
Insurance rate changes vary by case and depend on fault, policy details, and accident circumstances. Rate decisions are made solely by your insurance provider.
When is my deductible payment due?
Your insurance deductible is due after repairs are completed and your vehicle is ready for pickup.
What if additional damage is found during repairs?
Hidden damage is common after collisions. If discovered, we submit a supplemental claim to your insurance company for approval before continuing repairs.
Estimates, Scheduling & Repairs
Do I need to make an appointment to get a free estimate?
No appointment is required. We offer free collision repair estimates by phone or online. Appointments are only scheduled for vehicle drop-off for repairs.
How long does the claims and repair process take?
Repair timelines vary based on damage severity, parts availability, and insurance approval. We provide time estimates and keep you informed throughout the process.
Will my repairs be guaranteed?
Yes. We stand behind our workmanship and are committed to safe, properly completed collision repairs you can trust.
Safety & After an Accident
Is my vehicle safe to drive after a collision?
If you have any doubt, do not drive your vehicle. Have it towed to our Phoenix collision repair shop or your home. Additional damage caused by driving after an accident is often not covered by insurance.
What should I do immediately after an accident?
Ensure everyone is safe and contact emergency services if needed. Document the damage, notify your insurance company, and contact Select Auto Body in Phoenix for guidance.
Can you help if my vehicle needs towing or a rental car?
Yes. We assist with towing coordination and help arrange a rental vehicle so you can stay mobile during repairs.
GET IN TOUCH WITH US
Have a question or need an estimate?
Reach out and our team will get back to you quickly with the help you need.